Rudramotives Refund and Cancellation Policy At Rudramotives, we strive to ensure your complete satisfaction with every purchase. Please review our Refund and Cancellation Policy carefully to understand your rights and responsibilities when shopping with us.
Order Cancellation You may cancel your order under the following conditions:
Before Shipping: If your order has not yet been processed or shipped, you may request a cancellation by contacting our customer service team at Contact@Rudramotives.com or +918512808480. We will process your cancellation and issue a full refund.
After Shipping: If your order has already been shipped, you may not cancel the order. Instead, you may return the item(s) in accordance with our Return Policy (see below).
Returns We accept returns for eligible items within 3 days of the delivery date. To be eligible for a return:
The item(s) must be unused, unworn, and in their original condition with all tags attached.
The item(s) must be returned in their original packaging.
Proof of purchase (e.g., order number or receipt) is required.
How to Initiate a Return: Contact our customer service team at Contact@Rudramotives.com or +918512808480 to request a return authorization.
Pack the item(s) securely and include the original invoice or packing slip.
Ship the item(s) to the address provided by our team.
Note: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
Your refund will be processed within 3-5 business days.
The refund will be issued to the original payment method used for the purchase.
Shipping fees are non-refundable unless the return is due to a defect or error on our part.
Exchanges We currently do not offer direct exchanges. If you wish to exchange an item, you must return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at Contact@Rudramotives.com or +918512808480. We will provide instructions for returning the item and will cover the cost of return shipping. Once the item is received, we will issue a full refund or send a replacement at no additional cost.
Non-Refundable Items The following items are not eligible for refunds or returns:
Items marked as “Final Sale” or “Non-Returnable” on the product page.
Items that have been worn, washed, or damaged after delivery.
Items returned without proof of purchase.
Late or Missing Refunds If you have not received your refund within the specified timeframe, please:
Check your bank account or payment method to ensure the refund has not been processed.
Contact your bank or payment provider, as processing times may vary.
If the issue persists, contact our customer service team for assistance.
Contact Us If you have any questions about our Refund and Cancellation Policy, please contact us at: Email: Contact@Rudramotives.com Phone: +918512808480 Address: Shakti Nagar, Delhi, India
Thank you for shopping with Rudramotives! We value your trust and are committed to providing you with a seamless shopping experience.
